How can I change my e-mail address?

Updated 2022/09/26

If you want to change the email address you use for our service or delete the existing account, please contact us via live chat or email at and provide the following information:

  1. Registered email address.
  2. New email address.
  3. The date of your payment.
  4. Payment amount.
  5. Payment method (Google Play, Apple App Store, PayPal, Credit/debit card, CryptoCurrency).

Lastly, some additional information about the payment method is necessary in order to confirm the ownership of your account:

For Google Play Store payments, please provide the GPA number of the purchase.

If you have paid via the Apple App Store, please provide the transaction ID from Apple App Store.

If you used a credit/debit card on our website, please provide the cardholder's name, last 4 digits, and expiry date of the card, that was used to make the payment.

For PayPal purchases, please provide the transaction ID of the payment.

If you have used CryptoCurrency to make a purchase, please provide the CoinPayments ID.

Note: This information is required in order to avoid possible unauthorized changes.

Once our support team receives the necessary details, they will contact you to inform you that the requested changes have been successfully made!